Terms of Service

1. Overview

Welcome to Monte Heritage. These Terms of Service ("Terms", "Agreement") govern your use of our website (www.monteheritage.com) and any purchase or interaction with our services. By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, please refrain from using our services.

2. Company Information

Monte Heritage
Email: support@monteheritage.com
Addres: 90, Rue Nationale, Paris

3. Eligibility

By placing an order or using our services, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, and possess the legal authority to enter into binding contracts.

4. Products & Services

Monte Heritage offers menswear and accessories curated in alignment with the "quiet luxury" lifestyle. All products are subject to availability. We reserve the right to modify, limit, or discontinue products or services at any time without prior notice.

4.1 Product Descriptions

While we strive for absolute accuracy, product images, colors, and descriptions are for illustrative purposes. Minor variations may occur due to lighting, screen resolution, or artisanal production.

5. Ordering & Contract Formation

5.1 Order Process

By placing an order, you submit an offer to purchase a product under these Terms. Orders are subject to acceptance, which occurs once you receive an Order Confirmation Email, forming a binding contract.

5.2 Right to Refuse Orders

We reserve the right to refuse, cancel, or limit orders at our sole discretion, including those that appear to be fraudulent, in violation of these Terms, or intended for resale.

6. Pricing & Payment

6.1 Pricing

All prices are listed in EUR (or as selected) and include VAT where applicable. Shipping fees, duties, and taxes are calculated at checkout.

6.2 Payment Methods

We accept secure payments via:

Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
ShopPay
Amazon Pay

All transactions are encrypted and processed securely.

7. Shipping & Delivery

Detailed shipping terms are available in our Shipping Policy. Estimated delivery times are indicative and not guaranteed. Monte Heritage is not liable for delays due to customs, force majeure, or carrier issues beyond our control.

8. Returns, Exchanges & Refunds

Your rights as a consumer are protected under the EU Consumer Rights Directive (2011/83/EU). You have the right to withdraw from the contract within 14 days from the delivery date without providing any reason. Conditions apply, as detailed in our Refund Policy.

9. Intellectual Property

All content on this website — including but not limited to text, images, logos, graphics, and trademarks — is the exclusive property of Monte Heritage. Any unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

10. User Conduct

You agree not to:

Violate any applicable laws or regulations.
Use the site for fraudulent or unlawful purposes.
Interfere with the operation, security, or integrity of our website.
Upload malicious code, viruses, or harmful content.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Monte Heritage shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. This does not exclude liability for death, personal injury, gross negligence, or fraud where prohibited by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Monte Heritage, its affiliates, directors, employees, and partners from any claims, liabilities, damages, costs, and expenses (including legal fees) arising from your breach of these Terms.

13. Privacy & Data Protection

Your privacy is of utmost importance. Our data processing complies fully with the General Data Protection Regulation (GDPR). For further details, please consult our Privacy Policy.

14. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, in accordance with our Cookie Policy.

15. Force Majeure

Monte Heritage shall not be held liable for any failure or delay in performance due to causes beyond reasonable control, including but not limited to acts of God, war, pandemics, governmental actions, natural disasters, and supply chain disruptions.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of [Insert Country within the EU], without regard to conflict of law principles. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of [Insert Country].

17. Amendments

Monte Heritage reserves the right to update or modify these Terms at any time without prior notice. The date of the last update will be indicated at the top of this document. Continued use of our website constitutes acceptance of the updated Terms.